Support
Questions, problems or ideas for Introvert's Bible? The answers to common questions are below. If they don’t help, send us a message. You can also email hello@marctechgroup.com.au.
Common questions
Where are my plans stored?
Only on your device. There's no account, so we can't see your events, notes or people, and they don't sync between devices.
How do I move to a new phone?
In Settings, choose Export backup and save the file somewhere you can reach from the new phone (Files, Drive or email). Then install the app on the new phone, open Settings and choose Import backup.
Why did I get a sample plan?
Tailored plans need a connection to our service. If you were offline, had reached today's limit, or the service was briefly unavailable, you'll see a sample plan for that kind of event instead. Try again in a little while.
Is there a daily limit?
Yes. To keep the service free and fair, each device can make a set number of new plans a day. Your saved plans always open, even offline.
How do reminders work?
Reminders use your phone's notifications, so they're part of the iPhone and Android apps rather than the website. In the apps, add a time when you plan an event: you'll get a reminder 45 minutes before, and a prompt afterwards to note how it went. You can turn them off in Settings.
How do I report a bad plan?
At the bottom of any tailored plan, tap “Report a problem with this plan”, choose what went wrong and send it. We review every report.
How do I delete my data?
In Settings, choose Delete all data. That removes everything stored on the device. To delete a report or support message you've sent us, use the form below.